Windshield Replacement Warranty
Diamond Glass stands behind every job we do with a limited lifetime warranty. There is a full lifetime warranty on workmanship, and a limited manufacturers warranty on materials. All warranty work must be performed by Diamond Glass within our service area. Any warranty repair which cannot be performed by Diamond Glass will be performed by one of our contracted repair shops. If you choose to use a shop other than our contracted repair shop, Diamond Glass will pay the contracted repair shops estimate amount for the necessary repairs directly to the shop of your choice. You will be responsible for any amount above our estimated amount. In the unlikely event that you have warranty issues or questions about your auto glass installation, contact the Diamond Glass location nearest you, or feel free to contact us via website or email.
Chip Repair Warranty
The adhesive used for windshield repair is optically compatible with the glass and in most cases will only change the appearance of the chip slightly, if at all. Unlike windshield replacement, which carries a warranty, it is impossible to guarantee the success of any rock chip or crack repair. If the repair continues to crack or is not satisfactory for any reason, we will apply the amount paid for the repair to the purchase of a new windshield to be installed by Diamond Glass.
Note: If your insurance company originally paid for the repair, then credit due will be applied to the amount due from your insurance company for the replacement of the windshield. This guarantee is not transferable and applies as long as you own the vehicle on which the repair was made. In some cases, the attempt to repair the windshield may result in the rock chip becoming larger. In this isolated situation, Diamond Glass cannot be held responsible for the break. In this event, it is the responsibility of the customer to pay for or meet the insurance deductible amount for the replacement of the windshield.
Residential and Commercial Glass Warranty
Diamond Glass offers a full one-year workmanship warranty on all installations. Diamond Glass offers a ten year seal fail warranty on insulated units. Product warranties vary by manufacturer. Please see manufacturers specifications for full warranty details on all new vinyl, wood, and aluminum windows. All sales are final on custom ordered material, such as shower doors, windows, tempered glass, or any other specialty items. Aftermarket film tinting on any glass will void all warranties.